Aegix Global, LLC

End User License Agreement

Aegix Platform — Safety and Incident Management · Effective April 30, 2026 · Last reviewed 2026-04-30

The Aegix platform serves organizations operating physical sites — schools and school districts, colleges and universities, healthcare facilities, federal / state / local government agencies, corporate campuses, religious institutions, summer camps, sports and entertainment venues, and similar — that need real-time safety communication, incident management, and emergency-response coordination. The platform includes three client applications: Aegix One (personal safety communications and check-in), Aegix AIM (on-site staff and emergency-responder incident management, mapping, and coordination), and Aegix SMS (site administration, reunification, visitor management, and integrations with the Authorized Customer's existing systems). This End User License Agreement ("EULA") governs your use of these applications and any related services.

Effective April 30, 2026

1. ACCEPTANCE OF TERMS

This EULA is a legal agreement between you ("User") and Aegix Global, LLC, a Utah limited liability company ("Aegix," "Provider," "we," "us," or "our"). By downloading, installing, accessing, or using the Aegix One, Aegix AIM, or Aegix SMS applications (each, an "Application," and collectively, the "Applications"), you agree to be bound by this EULA.

This EULA applies to all individual end users of the Applications. The user populations served depend on the type of organization that authorized your account (the "Authorized Customer"). Examples include:

If you do not agree to this EULA, do not download, install, or use the Applications.

2. LICENSE GRANT

Subject to your compliance with this EULA and the Authorized Customer's active subscription to the Aegix platform, Aegix grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

This license is contingent on the existence of an active subscription agreement between Aegix and your Authorized Customer. The license terminates automatically when that subscription ends.

3. ELIGIBILITY

Default rule. Adults (18 and older) and minors 13 and older may use the Applications if the Authorized Customer that provisioned your account has authorized your use. Account provisioning happens through the Authorized Customer's enrollment, identity-management, or staff-administration processes — Aegix does not provision accounts directly to individual end users outside of an Authorized Customer relationship.

K-12 and youth-serving contexts (under-13 users). When the Authorized Customer is a K-12 school district, charter network, private school, summer camp, or other organization that provisions accounts for users under 13:

If you are using an Application on behalf of a minor, you represent that you are the minor's parent or legal guardian or are otherwise authorized by the Authorized Customer to do so.

Government, healthcare, university, and enterprise contexts. For Authorized Customers in these sectors, end users are typically employees, contractors, students enrolled in higher education, accredited responders, or authorized visitors. Use is governed by the Authorized Customer's account-provisioning process and acceptable-use rules. Special protections for minors do not apply unless an Authorized Customer in these sectors knowingly enrolls a user under 13 (e.g., a hospital pediatric program, a university summer-camp program, a youth-serving government program), in which case the K-12 / youth-serving provisions above apply by analogy.

4. PERMITTED USE

The behavioral rules governing your use of the Applications are set out in the Aegix Acceptable Use Policy. By accepting this EULA, you also agree to comply with the Acceptable Use Policy as it applies to end users of the Applications.

In summary, you may use the Applications to:

5. RESTRICTIONS

You may not, and may not permit any third party to:

6. INTELLECTUAL PROPERTY

The Applications, including all software, content, designs, trademarks, service marks, logos, and the "Aegix," "Aegix One," "Aegix AIM," and "Aegix SMS" names, are owned by Aegix or its licensors and are protected by United States and international intellectual property laws. No rights are granted to you other than the limited license expressly set out in Section 2.

Feedback. If you provide Aegix with comments, suggestions, ideas, bug reports, or other feedback regarding the Applications ("Feedback"), you grant Aegix a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, and incorporate the Feedback into the Applications and any other Aegix products or services, without obligation or compensation to you. You will not provide Feedback that is subject to third-party intellectual property rights you do not control.

7. PRIVACY AND DATA HANDLING

Aegix's collection, use, and disclosure of personal information through the Applications is described in the Aegix Privacy Policy, which is incorporated into this EULA by reference. The Privacy Policy is the authoritative description of Aegix's privacy posture; this Section 7 is a summary only and does not modify the Privacy Policy.

General privacy posture (applies to all Authorized Customers and end users):

Sector-specific compliance applicability. The following provisions apply only when the Authorized Customer falls within the relevant sector:

8. LOCATION SERVICES

The Applications use device location to support school safety features, including indoor and outdoor mapping, incident reporting, and reunification check-in. Device location collected through the Applications is used to render maps, position you on a floorplan, confirm a check-in, and similar in-Application functions. Device location is not forwarded to public-safety dispatch services as part of Digital 911 Routing in current releases of the Applications; see Section 9 for details and planned expansions.

Operating-system permissions. Depending on the feature you use and the platform, the Applications request the following operating-system permissions:

You may grant, deny, or change these permissions at any time through your device's operating-system settings. If you deny a required permission, the affected feature will be unavailable; the Application will continue to function for features that do not require location.

User controls within the Application. The Applications include a user-level Location Services control in your profile settings. You may turn this control on or off at any time. When off, the Applications will not collect device location for that user account, and features that require location will be unavailable until you turn the control back on.

Aegix may, in future releases, introduce additional user-level controls (including a per-organization Location Sharing control) to give you finer-grained choice over which organizations receive your location for the purposes described in Section 9. Available controls are surfaced in the Applications' Settings screen and may be added or refined as features are released.

Foreground vs. background collection. Some features require only foreground location (collected while you are actively using the Application). Other features may require background location (collected while the Application is running in the background or after a device restart). The Applications request background location only for features that require it, and only after presenting the operating-system permission prompt. Background-location features may not be available in all releases of the Applications; the in-Application "About" or "Settings" screen identifies which features are active for your installed version.

Retention and treatment. Location data is retained, used, and disclosed in accordance with the Privacy Policy and, for users whose data is governed by a Student Data Privacy Agreement, the executed DPA. Location data is treated as "sensitive personal information" under the California Privacy Rights Act and as analogous "sensitive data" under the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Texas Data Privacy and Security Act, and the Oregon Consumer Privacy Act, and is processed accordingly.

9. DIGITAL 911 ROUTING

Some organizations using the Aegix platform have enabled an integration that routes Aegix alerts to a public-safety dispatch service — a Public Safety Answering Point ("PSAP") or Emergency Communications Center — through a certified provider. The current provider is RapidSOS; additional providers (including Motorola Solutions) may be added in future releases. This feature is referred to in this EULA as "Digital 911 Routing."

What is forwarded today. When your organization has enabled Digital 911 Routing, an alert you trigger causes Aegix to forward the organization's published site address and main phone number, together with the alert type and a timestamp, to the dispatch provider so the alert can be routed to the appropriate PSAP. The Applications do not, today, forward your individual device location, your name, your account identifier, or any student personally identifiable information to the dispatch provider as part of Digital 911 Routing. The data forwarded today is functionally equivalent to the Automatic Location Identification (ALI) and Automatic Number Identification (ANI) data that a 911 call placed from the organization's published landline would already provide.

Planned expansions. Aegix anticipates expanding Digital 911 Routing in future releases to give dispatchers more precise context. Anticipated changes include:

Before any of the above takes effect for your account, Aegix will (i) update this EULA, (ii) update the Privacy Policy and the App Store / Google Play data-safety disclosures to match what the Applications actually do, and (iii) provide in-Application notice and the operating-system permission prompts required for the expanded location-collection mode.

Whether your organization has enabled Digital 911 Routing. To find out whether Digital 911 Routing is active for an organization that authorized your account, contact that organization's administrator or the Aegix privacy team at privacy@aegix.global.

Third-party services. Public-safety dispatch services are operated by third parties and are governed by the third party's own terms and policies; Aegix is not the operator of the public-safety dispatch network. The list of subprocessors used to deliver Digital 911 Routing is maintained in the Aegix Subprocessor List. Changes to subprocessors are subject to the 30-day advance-notice clock under SDPC v3 Article III and NY Education Law § 2-d Part 121.3 to the extent those provisions are triggered by the data category processed.

Digital 911 Routing supplements, but does not replace, your ability to contact 911 directly. In an emergency, contact 911 or the appropriate local emergency services first.

10. THIRD-PARTY SERVICES

The Applications interoperate with third-party services, including the Apple App Store and Apple Push Notification Service (for iOS), Google Play and Firebase Cloud Messaging (for Android), and mapping providers as listed in the Aegix Subprocessor List.

Your use of these third-party services is governed by the third party's own terms and privacy policies. Aegix is not responsible for third-party services. Changes to Aegix's subprocessors are subject to the 30-day advance-notice clock under SDPC v3 Article III and NY EdLaw § 2-d Part 121.3.

11. UPDATES AND AVAILABILITY

Aegix may release software updates, security patches, and feature changes to the Applications at any time. Updates may be delivered automatically through the applicable app store or through in-Application update mechanisms. Some updates may be required for continued use of the Application; older versions may be deprecated.

The availability of the Applications and the underlying Aegix platform is governed by the Aegix Service Level Agreement executed between Aegix and your Authorized Customer. Critical safety features are prioritized for availability during the operating hours and incident-response windows defined in the SLA.

Device and operating-system support. To ensure the security and proper functioning of the Applications, you are required to use a mobile device that is currently supported by the original equipment manufacturer ("OEM"), running an operating system that is under active security support from the OEM. Devices or operating systems that no longer receive OEM updates may experience diminished functionality and increased security risk, for which Aegix is not responsible. By accepting this EULA, you confirm that:

Aegix reserves the right to restrict or discontinue service to devices or operating systems that are no longer supported by the OEM.

12. DISCLAIMER OF WARRANTIES

THE APPLICATIONS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AEGIX DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

Aegix does not warrant that the Applications will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any defects will be corrected. Aegix does not warrant that the Applications will prevent, mitigate, or resolve any safety incident, emergency, or threat. The Applications are tools intended to support — not replace — your Authorized Customer's emergency-response procedures, the policies of the site or facility you are at, and the actions of qualified emergency responders. In an emergency, contact 911 or the appropriate local emergency services first.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the warranty exclusions in this Section 12 apply to the maximum extent permitted by law.

13. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AEGIX'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS EULA OR THE APPLICATIONS, REGARDLESS OF THEORY (CONTRACT, TORT, STATUTE, OR OTHERWISE), WILL NOT EXCEED THE AMOUNT YOU PAID DIRECTLY TO AEGIX FOR THE APPLICATIONS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU PAID NOTHING DIRECTLY TO AEGIX (THE TYPICAL CASE FOR PARENTS, STUDENTS, EMPLOYEES, AND OTHER INDIVIDUAL END USERS WHOSE ACCOUNTS ARE PROVISIONED BY AN AUTHORIZED CUSTOMER), AEGIX'S TOTAL LIABILITY IS LIMITED TO ONE HUNDRED U.S. DOLLARS ($100).

IN NO EVENT WILL AEGIX BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, EVEN IF AEGIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The limitations in this Section 13 do not apply to liability that cannot be limited under applicable law (such as for gross negligence, willful misconduct, or fraud).

14. TERMINATION

This EULA, and the license granted in Section 2, terminate automatically upon any of the following:

Upon termination, you must cease all use of the Applications and uninstall any installed copies. Sections that by their nature should survive termination — including Sections 5 (Restrictions), 6 (Intellectual Property), 7 (Privacy and Data Handling), 8 (Location Services), 9 (Digital 911 Routing), 12 (Disclaimer of Warranties), 13 (Limitation of Liability), 15 (Governing Law), and 18 (Miscellaneous) — will survive.

15. GOVERNING LAW AND DISPUTE RESOLUTION

This EULA is governed by the laws of the State of Utah, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

For individual end users (parents, students, school staff), any dispute arising out of or relating to this EULA may be brought in the state or federal courts located in Salt Lake County, Utah, or, at your election, in the courts of the U.S. state in which you reside. Aegix consents to personal jurisdiction in either forum for individual-user disputes.

This EULA does not require individual end users to arbitrate disputes or to waive class-action rights.

16. CHANGES TO THIS EULA

Aegix may update this EULA from time to time. The current version is published at the Aegix trust center and is referenced in the Application's "About" or "Legal" screen. For material changes, Aegix will provide notice through:

Continued use of the Applications after the effective date of a revised EULA constitutes acceptance of the changes. If you do not agree to the changes, you must stop using the Applications and uninstall them.

17. CONTACT

Questions about this EULA, the Applications, or your rights under the Privacy Policy should be directed to:

Aegix Global, LLC 94 Lone Hollow Dr. Sandy, UT 84092

18. MISCELLANEOUS

19. APPLE-SPECIFIC PROVISIONS

If you obtained an Application from the Apple App Store, the following additional terms apply, and supplement (rather than replace) the rest of this EULA. In the event of a conflict between this Section 19 and any other provision of this EULA, this Section 19 controls solely with respect to your use of an Application obtained from the Apple App Store.